Mzansi Mana Privacy Policy

Mzansi Mana (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you access or use our website, mobile application, and services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

(a) Information You Provide Directly

• Name, email address, phone number, and other contact details.
• Account login information (username, password).
• Payment or billing information (processed securely through third-party payment processors — we do not store credit card details ourselves).
• Comments, feedback, or messages submitted on the platform.

(b) Information Collected Automatically

• Device information (IP address, browser type, operating system).
• Usage data (pages visited, time spent, links clicked).
• Location data (approximate region from IP address, unless device permissions allow more specific info).
• Cookies and tracking technologies (see Section 6).

(c) Information from Third Parties

• Social media accounts (if you log in using Facebook, Google, etc.).
• Analytics or advertising partners may provide aggregated data about user behavior.

2. How We Use Your Information

• To provide, operate, and maintain the Services.
• To create and manage your account.
• To process payments, subscriptions, and transactions.
• To send notifications, newsletters, or promotional material (you may opt out anytime).
• To monitor and improve website performance and user experience.
• To enforce our Terms & Conditions and protect against fraud, abuse, or illegal activity.
• To comply with legal obligations.

3. Sharing of Information

• With Service Providers: Third-party companies who help us operate the platform (e.g., payment processors, hosting providers, analytics tools).
• For Legal Compliance: If required by law, court order, or government authority.
• Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred to the new entity.
• With Your Consent: Any situation where you authorize us to share your data.

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, theft, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

6. Cookies & Tracking Technologies

Mzansi Mana uses cookies, pixels, and similar tracking technologies to:

• Remember user preferences.
• Enable essential website functions.
• Analyze usage and improve Services.
• Deliver personalized advertisements or recommendations.

You may disable cookies through your browser settings, but some features of the Services may not function properly.

7. User Rights

• Access and request a copy of the data we hold about you.
• Request correction or deletion of your data.
• Object to processing or request restriction of processing.
• Withdraw consent for certain data uses (e.g., marketing emails).
• Request transfer of your data (data portability).

To exercise these rights, contact us at: mzansimana@gmail.com

8. Children’s Privacy

Our Services are not directed toward children under 13 (or under 16 in some regions). We do not knowingly collect data from minors without parental consent. If we discover that we have unintentionally collected such data, we will delete it promptly.

9. International Data Transfers

If you access Mzansi Mana from outside South Africa, your data may be transferred to and processed in countries that may not have the same data protection laws. By using our Services, you consent to such transfers.

10. Third-Party Links

Our Services may contain links to third-party websites or apps. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and notify users by posting a notice on our website or app. Continued use of the Services after updates means you accept the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you can contact us at: mzansimana@gmail.com